What is COVID-19?

Coronavirus Disease 2019 (also known as COVID-19) is a respiratory illness that can spread from person to person.

What are the symptoms?

  • Fever
  • Cough
  • Shortness of breath

How is it spread?

  • Contact with someone with the virus who is sneezing and/or coughing.
  • Indirect contact from contaminated hands and objects soiled with nasal and throat secretions, such as tissues.

How you can help prevent the spread of respiratory viruses such as Coronavirus

  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue, then discard in a trash.
  • Avoid close contact with people who are sick.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Use an alcohol-based hand sanitizer that contains at least 60% alcohol if soap and water are not available.
  • Clean and disinfect frequently touched objects and surfaces.

If you have any questions or concerns, please contact your health care provider or your local health department.

Florida Department of Health in Escambia County can be reached at 850.595.6500; Santa Rosa County at 850.983.5200.

Download our COVID-19 Information flyer


Resources are available to keep you up-to-date on COVID-19 and to help you reduce the risk of infection for yourself and your family.

The CDC website offers abundant, current information about COVID-19. It is updated often.

Additional information is also available from the Florida Department of Health. Outside Florida, please contact your local county health department.

  • Escambia County Health Department: 850-595-6500.
  • Santa Rosa County Health Department: 850-983-5200
  • Florida Department of Health COVID-19 Call Center number: 1-866-779-6121

Continue to visit our Baptist Health Care website at and our Facebook page at We will continue to provide regular updates and new information as it becomes available.


  • In addition to an excellent staff of highly skilled nurses, we have physicians on our medical staff who are specialists in infectious diseases, pulmonary care, critical care and internal medicine.
  • We follow all guidelines from the CDC to identify and isolate any patients who might be infectious so that unnecessary exposure to people we serve, visitors and team members is prevented.
  • If we suspect a person served may be sick with COVID-19, we isolate the infectious risk from the rest of the facility. Visitors will be limited.
  • Anyone entering an isolation room will wear personal protective equipment that includes gloves, gowns, respiratory protection and eye protection.
  • Our staff is continually trained and educated on the care of all people we serve. With COVID-19, additional training and education are being conducted.
  • We are making every effort to educate and inform the public on ways to remain healthy, including rigorous and frequent handwashing, through this website and our social media outlets. Please check back often for updates.


  • Contact your primary care doctor. If you don’t have a primary care doctor, please call your county health department so the health department can coordinate your medical evaluation and testing.
    • Escambia County Health Department: 850-595-6500. After hours and weekends, call: 850-418-5566.
    • Santa Rosa County Health Department: 850-983-5200
    • Florida Department of Health COVID-19 Call Center number: 1-866-779-6121
  • Be sure to call before visiting your doctor and tell them you might have COVID-19. When you arrive, steps will be taken to reduce exposure to other patients.


  • Stay at home except for medical care. Do not go to work, school or public areas. Do not use public transportation, ride-sharing or taxis.
  • Call ahead before visiting your doctor and tell them you have or may have COVID-19. Once you arrive, your provider’s team will take steps to keep others from getting infected or exposed.
  • Wear a mask when you are around other people or pets, and when going to a medical appointment.
  • Cover coughs and sneezes with tissues, throw away the tissue and immediately wash your hands. Cough into your elbow if tissues and hand washing are not available.
  • Wash hands often with soap and water for at least 20 seconds or clean your hands with an alcohol-based hand sanitizer that contains at least 60% alcohol. Be sure to cover all surfaces of your hands and rub them together until they feel dry.
  • Do not share household items such as dishes, drinking glasses, cups, eating utensils, towels or bedding with family members, friends or pets.
  • Separate yourself from your family and animals. Stay in a specific room away from other people in your home. Use a separate bathroom if possible. Do not handle pets or other animals.
  • Clean hard surfaces in your home, such as counters, tabletops, doorknobs, bathroom fixtures, toilets, phones, keyboards, tablets and bedside tables, daily with antibacterial/anti-germicidal solutions such as Clorox or Lysol.
  • Monitor your symptoms and report to the emergency room if you have a fever of 103 or higher or if you have difficulty breathing. Be sure to call before seeking medical care to reduce exposure to others.


We apologize for any inconvenience, but we must take this necessary step to ensure the safety of the people serve, our team members and the community during the COVID-19 pandemic. Our current visitation protocol is as follows:

  • Adult visitation is suspended at inpatient and residential service units.
  • Acute Stabilization Unit will limit visitation/entrance with exception to parents/caregivers accompanying children into triage areas on a case-by-case basis.
  • Children’s visitation will allow for parents/caregivers and essential visitors on a case-by-case basis
  • Outpatient services are provided via telehealth with limited access to facilities; all screening protocols apply.
  • Pharmacy services will be provided with limited access of two individuals and managed by pharmacy staff. Individuals will wait outside the pharmacy for delivery of prescriptions by a pharmacy staff member.
  • All waiting room areas will restrict people from congregating in numbers greater than two, when waiting is unavoidable.
  • All individuals entering facilities will be screened to include a temperature scan and documentation of required screening questions.
  • No facilities (i.e. The Friary, TAC, etc.) will be sued by the community for support groups, etc. at this time.

Thank you for understanding as we all get through this together.